Strategy for Achieving Goals

We offer the most cost-effective means of charitable transportation for each patient, based on the distance they need to travel, their medical requirements, the location they need to reach, and the availability of different modes of travel as related to their specific  departure and destination requirements.

Our strategy is to make sure each means of transportation–whether private aircraft, commercial airline, or ground transportation–is delivered to the patient with the least overall cash cost to MMA. Travel is always free to the patient. We work hard to drive down overhead costs related to each trip and to develop partnerships with corporations or commercial transportation providers or volunteer donor pilots that sponsor MMA or offer discounts for purchased travel for MMA patient clients.

Capacity to Achieve Goals

Our experience in providing charitable, long-distance transportation goes back to our small, informal beginnings in 1972 when all transports were done using volunteer pilots flying their own privately-owned aircraft.  These pilots wanted to fill a need in their communities.  Over the years we have learned and expanded to meet new needs and offer different modes of transportation.  Through it all we have never compromised our highest standards of operational integrity and efficiency, transportation safety, public transparency and accountability,  The safety record through all these years of continuous service has been perfect.

Mercy Medical Angels was established in 1972 and is governed by a respected Board of Directors.  Our team reflects a high level of professionalism as well as diversity. Because of our commitment to public transparency, the home page of our website provides on-call real time data counts for trips completed (not just coordinated).

Outputs and Results

Measuring outputs and results is key to understanding our impact on the people we serve. The data we collect as related to each patient trip includes a date and mode of service with departure and destination locations.  Various forms of public benefit are provided, including a standardized estimate of the dollar value of transportation cost.  This data is organized by mode of transportation provided to the patient.  MMA publications provide several years’ history of past service delivery rates. The completion of a patient trip represents an “output” of our system–it allows for or provides the means by which a patient gets to a distant medical appointment for evaluation, diagnosis or treatment, or gets back home after the appointment. For this reason, to extend reporting from outputs to outcomes, we rely on voluntarily-given patient testimonials and patient answers to generalized questions about their health or other meaningful improvements in their lives.  Such information is provided through this website.


About Angel Flight Oklahoma

Angel Flight Oklahoma was created by a group of pilots who believe in the benefit of volunteering. We strive to keep all aspects of the organization volunteer. We are a non-profit charitable organization of pilots, volunteers, and friends. We will arrange free air transportation for any legitimate, charitable, medically related need. This service is available to individuals, and health care organizations. We will also arrange transportation of those people who are financially distressed, or who are in a time-critical, non-emergency situation due to their medical condition.

Angel Flight Oklahoma primarily serves patients needing transportation to or from the heartland region, including the states of Oklahoma, Texas, Arkansas, Missouri, and Kansas. As members of the Air Care Alliance, a group of organizations providing similar services throughout the United States, Angel Flight Oklahoma can arrange transportation for patients on longer flights to other parts of the country outside of the heartland region. Angel Flight Oklahoma has also flown blood products for the Oklahoma Blood Institute and Red Cross in emergency situations. Our Patients are usually traveling for surgery, chemotherapy, dialysis, and other treatments. A typical flight may carry patients requiring treatment at M.D. Anderson in Houston or the Shriner Hospital in Galveston, TX.

Angel Flight Oklahoma is financially supported primarily by our pilots who fly the missions (by donating the use of their airplanes and operating expenses) and by contributions from individuals, service clubs, social and religious groups and corporations. We receive no financial aid from any government entity. There is never a fee of any kind, either to the patient or the health care provider for an Angel Flight. The costs are paid by the volunteer pilots.

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OATS, Inc. is a not-for-profit 501(c)3 corporation providing transportation for thousands of Missourians, including the rural general public, senior citizens and people with disabilities in 87 Missouri counties. Contrary to what many think, OATS transportation is not just for seniors, and in fact the top services provided are transportation to work and medical appointments. We employee more than 750 people statewide, with 24% of them Veterans. The company is headquartered in Columbia MO, with regional offices in Bridgeton, Columbia, Harrisonville, Macon, St. Joseph, Sedalia, Springfield and Union, MO.


OATS Transit is a public transportation system that is available to everyone, regardless of age, race, gender, color, religion, or national origin, and in fact serves a wide diversity of clientele. We help people get to work, doctor appointments, essential shopping, and other places people need to go. Many of our routes will connect you to other transportation services such as Amtrak, airports or intercity bus services- be sure to ask when scheduling your trip. Our services range from taking toddlers to pre-school, getting people to work each day, taking patients to life-saving medical appointment, and taking people shopping so they can continue living independently. We also offer contract transportation service for agencies, whether it be for one day or one year.


Originally founded in 1971, OATS Transit has grown to be one of the largest and most unique systems of its kind in the country.  As a public transportation provider, OATS buses traveled 14 million miles last year to serve residents in the Show-Me State. There are more than 32,000 people in Missouri who utilize the services of OATS. Last year, 1.5 million one-way trips were provided.


Our Mission:  Enhancing quality of life by providing safe, caring & reliable transportation services.


What is NEMT?
NEMT stands for Non-Emergency Medical Transportation. The purpose of the NEMT program is to ensure transportation to eligible MO HealthNet Division (MHD) fee-for-service and managed care health plan participants who do not have access to free appropriate transportation to and from scheduled -MHD covered services. The NEMT program may use public transportation or bus tokens, vans, taxi, ambulance, or even an airplane if necessary to get you to your health care appointment. You may also be able to get help with gas costs if you have a car, or have a friend or a neighbor who can take you. The NEMT program must approve this before your appointment.

Tips about getting a ride before using NEMT
•    If your city has public transportation, ask if you can ride the bus to health care appointments at no cost to you.
•    Call your Local Community Organizations.
•    If you can get a ride from another agency, please call them before you call NEMT.

Who can get NEMT services
You must be on MO HealthNet or MO HealthNet Managed Care on the day of your appointment. People in a MO HealthNet Managed Care Health Plan get their NEMT services from the health plan. Some people on MO HealthNet or MO HealthNet Managed Care do not get NEMT services as part of their benefits. The NEMT program will let you know if your benefits do not cover NEMT.
If you need to be away from home overnight, the NEMT program may be able to help with meals and lodging. If a child under the age of 21 needs someone to go along, NEMT will only pay for the child and one parent or guardian. NEMT will only pay for other children or adults to ride along for specific circumstances on a case by case basis. Participants under the age of 17, must have a parent or guardian travel with them.

What health care services can I get NEMT to take me to?
•    An appointment with a health care provider that takes MO HealthNet or MO HealthNet Managed Care.
•    An appointment for a service covered by MO HealthNet or MO HealthNet Managed Care.
•    An appointment with a health care provider near where you live. If the provider is far away, you may need to say why and get a note from         your doctor. There are rules about how far you can travel to a health care appointment and get a ride from the NEMT program.


Non-Emergency Long Distance Patient Transportation


Who is Eastern Royal Medical Transport?

Eastern Royal Medical Transport is a professional transportation service that specializes in long distance non-emergency patient transportation. We are one of the leading providers of long distance medical transportation in the nation. We are successful because we take great pride in the safety and comfort of every patient we transport.

We provide patients a safe, comfortable, and cost effective alternative when compared to other non-emergency medical transportation methods such as air medical ambulances and long distance ground ambulances.

Our highly professional and experienced medical staff consists of EMS personnel such as, Emergency Medical Technicians (EMTs) and paramedics. Eastern Royal Medical Transport’s staff come from diverse backgrounds such as military medics, ambulance, emergency room, and flight medic employment experience. We employ a well rounded medical staff because our number one priority is to ensure the patient’s transportation needs are in safe hands.

What type of patients do we offer long distance transportation?

We provide long distance transportation for our nation’s elderly patients, disabled patients, and many other patients facing a wide range of non-emergency medical issues.

We handle a wide variety of common non-emergency patient conditions that often makes traveling without medical assistance difficult.

  • Alzheimer’s

  • Dementia

  • Paralyses

  • Post surgery

  • Oxygen Dependent

  • Cancer

  • Stroke/CVA

  • COPD

  • Rheumatoid Arthritis

  • Parkinson’s

  • Stabilized Bone Fractures


Where do our long distance patient transport services reach?

Eastern Royal Medical Transport specializes in non-emergency long distance patient transportation and relocation services of around 200 or more miles. Our services reach the entire 48 continental U.S.


We provide transportation for patients from and to many types of medical care facilities..

  •  Private Residences

  •  Assisted Living Facilities

  •  Nursing Homes

  •  Hospitals

  •  Rehabilitation Centers

  •  Cancer Treatment Centers

  •  Many More…


When are we available for a patient transport?

We make it a high priority to schedule your long distance patient transport exactly when you need it! Our customer service representatives work around the clock to coordinate and accommodate your scheduling needs. Most transport services require days of advanced notice to schedule a state to state patient transport. We have no notice requirement and will do our best to meet your scheduling needs.


Cost Effective Alternative for Long Distance Patient Transportation

As one of the nation’s top long distance non-emergency medical transportation specialists we aim to provide medical patients’ a cost effective alternative to ambulance and air medical transportation.

We focus our services on non-emergency long distance medical ground transportation. Our goal is to provide persons seeking long distance non-emergency medical transportation an alternative to the unnecessarily high costs of long distance ambulance or air medical transportation. We seek to balance costs through assessing medical needs of each patient we transport. Through this balancing we have become the happy medium between emergency medical transportation and non-medical transportation services.

We remove the unnecessary emergency medical services so we can significantly lower our costs from what an ambulance company normally charges for similar non-emergency medical transportation services. To achieve this cost effective means of transportation we place highly qualified medical personnel on our vehicles to ensure the quality and safety of every patient we transport.